Privacy Policy
Last Updated: December 1, 2025
Introduction
Off The Couch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Schedule a consultation
- Create an account in our Parent Portal
- Subscribe to our newsletter or blog updates
- Communicate with us via email or phone
This information may include your name, email address, phone number, and any other information you choose to provide in messages or forms.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing behavior, such as pages viewed and links clicked.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Schedule and manage coaching sessions
- Provide access to our Parent Portal for authorized users
- Send you updates, newsletters, and marketing communications (with your consent)
- Improve our website and services
- Analyze website usage and trends
- Prevent fraudulent activity and enhance security
- Comply with legal obligations
Parent Portal Privacy
Our Parent Portal is a secure, password-protected area where parents can view updates about their child's progress and communicate with coaches. Information shared through the Parent Portal is:
- Accessible only to authorized users (parents, coaches, and administrators)
- Protected by industry-standard encryption
- Never shared with third parties without explicit consent
- Stored securely on protected servers
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: We may share information when you explicitly authorize us to do so
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, hosting providers)
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer (SSL) encryption, password protection, and restricted access to personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you
- Correction: You can request that we correct inaccurate or incomplete information
- Deletion: You can request that we delete your personal information
- Opt-Out: You can opt out of receiving marketing communications from us at any time
- Data Portability: You can request a copy of your data in a structured, machine-readable format
To exercise these rights, please contact us at [email protected].
Children's Privacy
Our services are designed for parents and young adults. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately so we can delete that information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: