Case Management
Our Services

Case Management

Wraparound support coordinating therapists, psychiatrists, programs, and schools. We manage the details so you can be the parent.

When a family is in crisis, the logistics can be overwhelming. Who is talking to the therapist? Is the psychiatrist updated? Is the school informed? We act as the central hub, ensuring the entire care team is aligned and communicating.

Who This Is For

Families with complex cases involving multiple providers
Parents who are exhausted from managing their child's care
Young adults transitioning between levels of care (e.g., inpatient to outpatient)
Families needing objective guidance on treatment options

What We Do

  • Weekly communication with all clinical providers
  • Consolidated weekly updates to parents (no more chasing phone calls)
  • Crisis management and triage
  • Coordination of drug testing and compliance monitoring
  • Treatment placement and discharge planning
  • Holistic Joy Planning: We ensure the treatment plan isn't just clinical. We advocate for the inclusion of recreation, hobbies, and social connection as medical necessities for long-term success.

What Changes Over Time

  • Reduced parental burnout and anxiety
  • Seamless transitions between providers and levels of care
  • Clearer communication and fewer 'dropped balls'
  • A unified strategy where everyone is pulling in the same direction

Frequently Asked Questions

Can you help us find a treatment center?

Yes. We have an extensive network of vetted residential programs, wilderness therapy, and outpatient centers. We can help you navigate the options and find the best clinical fit for your loved one.

Do you take insurance?

We are an out-of-network provider. While we do not bill insurance directly, we can provide a superbill for you to submit for potential reimbursement depending on your plan's out-of-network benefits.

Ready to start?

Schedule a free consultation to discuss your family's specific needs.

Why OTC?

"We don't just sit in an office. We get out into the world where life actually happens."

Trey Herlitz-Ferguson

Not sure if this is the right fit?